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Storage Facility FAQ







Storage facility entryQ. How safe is your storage facility?
A. Only you or someone authorised by you can access your unit. There's a sophisticated 24 hour alarm system including motion detection equipment to guard against unauthorised entry. Video surveillance cameras monitor activity around the clock. The storage facility is protected by an advanced fire detection system.

Q. Can I insure my goods in storage?
A. At our storage facility, we can back up the most advanced technology available with competitive insurance for the goods you store - just call for details or ask our on-site manager.

Q. Are packing supplies available?
You name it! Just let us know what you need and we'll arrange all the packing boxes, tape, bubble wrap and whatever else you need to help you pack.

Friendly staff at our storage facility)Q. Isn't moving stuff into storage a little too hard?
Exactly the opposite. Spare Room's storage facility was designed from the ground up as a self storage centre. We have a variety of units for all sorts of goods from archive boxes or cases of wine to cars, furniture and boats! At Spare Room you won't have to pay for more storage space than you need.

Q. Will there be spaces that suit MY needs?
A. Of course. Because Spare Room was designed from the ground up as a storage facility, we have planned a variety of units for all sorts of goods from archive boxes or cases of wine to cars, furniture and boats!

Q. When can I get to my goods?
A. Our storage facility is open from 7.30am to 5.30pm, Monday to Friday, from 9.00am to 5.00pm, Saturday and from 10.00am to 4.00pm, Sunday.

Q. How do I pay for my storage?
A. Payment is easy, too. You can choose the convenience of automatic bank transfer, credit card debit or cheque payment.

(Storage facility FAQQ. What size storage unit will suit me?
A. Use our online space calculator to make choosing a unit as easy as possible. Or call 9460 9939 and talk to our storage specialist.

Q. I’ve never used self storage before. Have you any tips?
A. Sure. Call our 24hr free recorded message to find out the 7 things you must know before using a storage facility.